UIP

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Managed Areas

Collectively, the UIP Management Company holds a database of over 1300 approved members in the three precincts, and controls a budget in excess of R7.6 million earmarked for the boundaries within these precincts.

As each new special rating area is formed, a Precinct Committee is elected from the ratepayers in that area, who then elect a chairperson to serve on the applicable Precinct Committee. The committee meets monthly. The Precinct chairperson attends the Board meeting every two months, and reports back on the relevant precinct activities. The three precincts operate independently to address the unique challenges of their respective areas – but are intrinsically linked by their common vision for the inner city.

The service providers responsible for the three precincts are:

 

Central Business District (CBD) Precinct/SRA

Enforce Security Services (031 304 9911 / 082 852 1204 / This email address is being protected from spambots. You need JavaScript enabled to view it. )

Cwebezela Trust (031 201 0708 / 073 346 7791 / This email address is being protected from spambots. You need JavaScript enabled to view it. )

North East Businesss (NEB) Precinct/SRA
Enforce Security Services (031 304 9911 / 082 852 1204 / This email address is being protected from spambots. You need JavaScript enabled to view it. )

South Beach (SB) Precinct/SRA
Blue Ocean Security Services (031 327 6400 / This email address is being protected from spambots. You need JavaScript enabled to view it. )

Shanela Environmental Management Services (031 701 8030 / 083 303 4697 / This email address is being protected from spambots. You need JavaScript enabled to view it. )

 

ENFORCE SECURITY SERVICES

The entire security operation within the CBD depends on the Operational, Logistical, and Administrative support provided by Enforce Security Services. In addition, daily support is provided by senior management of the UIP Company. Teamwork is critical to the everyday functions of the crime monitors on the street as they go about their daily tasks. Their relationship with role-players is also critical to service delivery. Enforce Security Services should be congratulated for its long-standing relationship with the UIPs, SA Police Services and Metro Police Services.

The Enforce Security team experiences many challenges daily.

Challenges

Illegal traders: Although the Metro Police's Hawker Unit does its utmost to rid the pavements of illegal traders, the system at present lacks adequate manpower and has failed. More visible policing is required to enforce the bylaws; higher fines and more prosecutions are also necessary. The long term effect on the inner city is significant as illegal traders rob legal traders of rightful business. The Enforce Security team is calling for a coordinated strategy, where Metro Police and the eThekwini Municipality recognise the seriousness of the problem, and take urgent steps to control informal trade in the inner city.

Taxis: This is a major frustration that affects everyone who visits the CBD. Taxis blatantly disregard the rules of the road and can be a real menace to pedestrians, potential passengers and fellow road users. Again, the problem of manpower is one of the challenges experienced by Metro Police. Visible policing and better enforcement of bylaws is a step in the right direction. There also needs to be better education and awareness among the Taxi Associations on safety.

Non-Reporting of Crime: The return of stolen items does not mean the thief is innocent. Managers of stores often fail to press charges against suspects when items are returned. The usual excuse is: “I do not want to open a case because I have my goods back,” or “I am in a hurry etc,…….” This has serious repercussions on the accuracy of statistics for crime in the inner city and allows for reoccurrence of the crime, without fear of being prosecuted. We urge shop owners to take the time to lay a charge. It will make a difference and prevent repeat crime in the inner city.

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Successes

  • The many lost children who are reunited with their parents.
  • The thankful shopper who has located his stolen items with the help of our crime monitors.
  • The shop owner who contacts the Call Centre in an emergency.
  • Metro Police who call on Crime Monitors for assistance during special projects and marches.
  • The visible policing in the precinct that deters would-be criminals.

 UIP Enforce Security Manager, Chris Meintjes
+ Tel: 031 304 9911/082 852 1204
+ Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.  

 

BLUE OCEAN SECURITY SERVICES

 New security team, Blue Ocean Security Services (B.O.S.S) took charge of the security in the South Beach Precinct from 1 April 2015. B.O.S.S. is a PSIRA accredited; South African owned Black empowered company. The experienced team has seen a massive improvement in the precinct, with growing confidence by residents living in the area. It's trained and licensed close protection officers work extremely hard to deliver value and performance, and has transformed into one of Durban's most efficient security companies through it's commitment and service excellence.

A close working relationship between the South Beach Liaison Officer and B.O.S.S. employees ensures regular communication and effective action is taken to overcome the many problems associated with the South Beach. B.O.S.S. adheres to a self-posting policy but carries a compliment of dedicated reserve personnel. As the security personnel are the heartbeat of the organisation, they are selected based on the needs and requirements of the South Beach area.

Pro-active communication between the UIP ans B.O.S.S. is vital for the implementation and ongoing service in the area. This includes:-

 

  • Regular contact between the UIP Liaison Officer and B.O.S.S. management personnel at weekly or monthly meetings, where general issues, occurrences and requirements are discussed.
  • Monthly reports detailing all aspects of security issues relating to the South Beach Precinct is submitted to the UIP Liaison Officer for review and is included in the UIP newsletter and website.
  • Regular visits are made to the SB Precinct site by a supervisor and where possible contact will be made with the site representative (for security) to assess the day to day running and to address and occurrences.
  • Weekly site visits are conducted by an assigned client service manager and a service call record form is completed and recorded in the UIP site file to ensure smooth running of all security operations.
  • Regular communication is maintained with all stakeholders, and a Whatsapp group has been set up to also include residents in the area, so that crime when reported, is immediately acted uopn.

 

 

 

SHANELA ENVIRONMENTAL MANAGEMENT SERVICES

If you happen to be in the South Beach UIP area on any late night or early morning, you are most likely to be greeted by the friendly faces and the eye-catching yellow and grey uniforms of the UIP/Shanela street cleaning team. Max, Leonard, Petros, Moses, Annah, and Vela make up the team of six who have been working this area for the past six years. They are responsible for the daily clean-up of the area bordering Rutherford Street, Gillespie Street, Dr Pixley KaSema (West) Street , and OR Tambo Parade.

The team uniform underwent a facelift, from green vests to branded UIP jackets, for greater visibility at night.

Shanela Environmental Management (Pty) Ltd is a registered and accredited Level 3 BBBEEE Company with 74% black ownership. The Shanela team has been entrusted with cleaning the South Beach precinct for the past eight years, and has made a noticeable difference in the area.

It is headed by CEO, Billy Mthembu and managed daily by Paul Burmeister. As UIP service provider, Shanela provides an essential top up service to DSW, with whom they work closely. This includes litter collection points and coordinated pavement/street washing. According to Paul, “One of our main challenges is the education (in partnership with local councils) of young people in an effort to make them litter wise. We also work hand-in-hand with the Siyabuya Security team in the South Beach UIP, as we believe crime and grime are gold partners.”

So, the next time you are in this area, help the team by using the bins and keep the area litter free!

The Shanela cleaning cycle begins at 11pm daily and ends at 6am each day. The team cleans 7 days a week, 52 weeks a year. As an essential top up service, Shanela works closely with DSW to ensure the beachfront is pristine and attractive. Arrangements are also made with them for regular pavement washing.

One of the key objectives for 2016 is to ‘beat the budget’ and reduce the number of bags collected, by educating the public to use the bins, instead of dropping litter on the ground.

Challenges

  • Visitors who continue to be inconsiderate and litter.
  • Public holidays and school holidays become difficult as buses and taxis often offload their litter onto the street.
  • Residents and stakeholders in the UIP are very proud of their area, and awareness is the key.
  • By-law enforcement is essential for improvement.

Shanela Environmental Management Manager, Paul Burmeister
+ Tel: 031 701 8030/083 303 4697
+ Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

CWEBEZELA TRUST

Cwebezela Trust was initially founded to provide job opportunities for the many traders who lost their spots, due to municipal restructuring of trader-stalls in the city.

Over the years, Cwebezela has developed a close partnership with DSW which is still evident today. The cleaning, picking up and collection of litter is a coordinated effort and the Street Manager for Cwebezela and the DSW Area Manager meet regularly to ensure that everything runs smoothly. This partnership is extremely valuable, particularly during holidays and peak seasons.

The Cwebezela team work from 07h00-17h00 daily, six days a week as a full cleaning back-up service. Sundays and public holidays are covered by the casual/relief team which operates from 10am-3pm. In this way, more people are given an opportunity to work – which is in line with Cwebezela’s job creation objectives.

Challenges

  • The additional waste generated from informal fruit and vegetable traders leads to unsightly pavement stains and smells.
  • Uncontrollable illegal traders ruining the image of the city.
  • Lack of visible and effective policing.
  • Continual digging up of pavements and passageways which are left incomplete for long periods.
  • Not enough information on the different projects in progress in the inner city.

Projects in the Inner City

  • Pissoires
    Two pissoires in Monty Naicker and Greenacres Passages are cleaned and attended to ten times a day, seven days a week. They utilise disinfectants, aroma blocks and cleaning agents.
  • Removal of Graffiti
    The decoration of walls in the inner city with posters and stickers has been a frustrating challenge. Despite the regular cleaning by the Cwebezela cleaners, the public continues to deface walls, bins, pillars and street furniture.
    Two cleaners have been employed to address this problem and were tasked with removing posters and stickers using special chemicals. The stickers reappear as quickly as they are removed, but the continual removal of stickers is making a difference to the aesthetics of the inner city.

Cwebezela Trust, Di Greenwood
+ Tel: 031 201 0708/073 346 7791
+ Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Operational Reports

In order for the UIP Company to measure the deliverables of the four service providers, it requests that each service provider compile an operational report, detailing the activities for the past month. These reports are submitted to the central administration office for review and tracking against the main operational strategy.

CBD Security

CBD Crime Report - June 2016

CBD Crime Schedule - June 2016

CBD Cleaning

Cwebezela Cleaning Report - June 2016

NEB Security

NEBP Crime Report - June 2016

NEBP Crime Schedule - June 2016

SB Security

SB Crime Report - June 2016

SB Crime Schedule - Mar 2016

SB Cleaning

Shanela Cleaning Report - June 2016

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